All returned item(s) are subject to inspection. Return shipping costs, coordination, and pick-up arrangements will be customers responsibility. within 30 days of purchase will be consider for returns. Only the new, unused items, properly sealed in factory boxes and in sellable condition, including all original packaging, accessories, and paperwork (i.e. Please reach out to us through Return section on our website. If you have any questions on the items please feel free to contact us on approval is needed from Hardware & Moreee for any return. Hardware & Moreee strongly encourages customers to exercise extreme caution while placing an order as once the order is made and processed from our side it might not be taken back. Many of our items are tailor made to the customers requirements or are special orders which are non-returnable. Hardware & Moreee reserves all rights to decide if the items can be returned. All standard ground delivery times and common carrier shipments are estimates and are not guaranteed. Shipping companies may observe additional holidays. Our warehouses observe the following holidays: Christmas, New Years, Memorial Day, 4th of July, Labor Day and Thanksgiving. If your delivery time is over a holiday, please add an additional day for delivery. Ground shipping can typically take anywhere from 1 to 7 business days. Common carrier deliveries typically range from 1 to 10 business days for delivery, depending on your proximity to the shipping location. However, since some items will be shipped directly from the manufacturer, delivery times may vary. Most products ship from one of our warehouses within the U.S. The OneAssist’s plan stands void if the Product has been modified, altered, adjusted or repaired/serviced/installed/removed by unauthorized person/s.Our warehouses strive to have orders processed and ready to ship within 1-2 business days. In case of any repair results into breach of Manufacturer warranty or warranty conditions, OneAssist, at its sole discretion may choose to deny the Service. Real time claim status available for more transparency and enhanced customer experience. Fully digital journey on OneAssist App & 24/7 contact centre support.For detailed list of inclusions and exclusions. It does not cover Problems or defects not covered under the original Manufacturer’s Warranty / Guarantee. This Plan does not cover Damage caused by unauthorized repair, theft, burglary and accident including earthquake, storm and or hurricane, abuse, misuse, sand, dust, water, negligence, fire, flood, lightning, malicious damage, impact, corrosion, battery leakage, acts of God, animal or insect infestation or intrusion.OneAssist Extended Warranty Plan provides coverage for cost of parts and labour in respect of the covered Product for covered inherent mechanical and electrical breakdown/defects to the extent provided by the manufacturer’s warranty for devices manufactured in India or is legally imported in India & sold through official Channels supported by an invoice & Manufacturer’s Warranty/ease refer T&Cs sent via welcome e-mail.Extended warranty plan is only applicable on New devices or appliances with minimum One (1) Year of Manufacturer’s warranty and Plan is valid only if purchased with a valid product from Amazon in the same cart. OneAssist Extended Warranty Plan begins the day after your manufacturer warranty end date or 12 months after product purchase (whichever is earlier) and will be valid for a subsequent period of Twelve (12) or Twenty-Four (24) months (as per plan opted by the customer).You can raise a claim 24 x 7 x 365 through OneAssist app, website or 24 hours helpline - 18 and share your registered mobile number or membership ID and we will take care of the rest. Any service covered would be provided upon request. After ordering, for plan related details, check 'Buyer/Seller messages' under Message Center at "amazon.in/msg" or check your Amazon regd email ID. Plan will be E-mail Fulfilled, No Physical Kit will be sent.
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